DIGITAL AND WEB
WE HAVE MANY CLIENTS IN DIGITAL AND WEB. IN FACT WE SERVE CLIENTS FROM THE INDUSTRY FROM ALL OVER THE WORLD. FROM SYDNEY TO DUBAI, FROM COPENHAGEN TO NEW YORK.
With digital projects, the time spending can be huge. This is why it is paramount that all hours spent on a project is first of all logged on the project. Secondly, it must be possible for the management to have an ongoing, real-time summary of time used, so that it can be compared to price estimates. This is a key feature in WorkBook. Besides this fact, registration of time has been made really quick and easy in WorkBook; with the possibility to register time via iPhone/iPad. This is really a solution for programmers and digital creatives! WorkBook is highly suitable to handle the workflow related to the development of digital projects. WorkBook includes some of the markets most advanced resource planning tools. And important documents, such as requirement specifications developed based on various check-lists, can easily be made accessible to all.
From a business process view, most digital agencies are much alike. This means that if you engage us you don’t have to waste time explain your business and how you work. We speak the same language and words like NewBizz, Pitches, Briefings, Profitability, Jobs, Traffic, Tickets, Projects, Tasks and People, Work In Process doesn’t sound strange to us.
We help Digital and Web agencies achieve better results in:
RESOURCE MANAGEMENT, PLANNING AND
“What are my resources busy with right now and which Art Director do I have available next week to do 2 hours per day?” Dealing with people is difficult and dealing with creative people doesn’t make the job any easier. The fact that a client changes deadlines faster than a chameleon changes colour forces you to have to reflect those changes to match the capacity of your employees.
LATE TIME SHEETS
“My time sheet…? I’m sorry, I forgot! I’ll submit it to you by tomorrow.”
Ever heard that phrase when trying to get the invoice submitted to your client? The Time sheet should be really easy to fill in and submit for approval. WorkBook has numerous areas all over the system to quickly enter your time while you undertake each task. In Design and Web agencies many employees have iPhones/iPads, which you can use to log your hours when not in the office.
CLIENT AND PROJECT PROFITABILITY
“What is the ACTUAL amount of billable time being produced by my team?” “What is our profitability per project and per client? Are we actually budgeting our projects correctly in the first place?” Do you know which clients contribute the most to your income and on what types of projects? Do you also know the gross profit, contribution margin and direct costs for each employee? If you already use WorkBook, you know these figures.
If not then read more about profitability here
COLLABORATION AND KNOWLEDGE SHARING
“Did Peter finish his work and did the client approve?” “Are we over or under budget & who has the last approved version of the ad?” Keep a constant grip on the project by sharing documents & information while updating one another directly in the system, a key part of any project driven business. Can also be used for collaborating with your client through the Client Portal.
“We cannot accept this invoice as it doesn’t have the PO number printed on it.” “The invoice cannot be checked and approved – please include all expenditure details on it.”
Having flexible layout options and accurate details is important to Design and Web agencies, in order to get the invoice approved and vital for recurring business.
“Do we need to let someone go or do we need to bring in extra people?” How are these decisions taken today – do you know the figures and do you have the exact knowledge about your Design and Web business and finances that will make sure you are promoting the right people?
NEW BUSINESS AND PIPELINE
“What’s the current value of the pipeline and all potential new business?” WorkBook provides a 12 month revenue forecast report of both the approved projects and the new business pipelines along with when the new business is expected meaning you can see expected revenue from your pipelines plus all actual revenue from ongoing projects. A capacity graph showing if you have resources available to take on this new business could also come in handy I presume!
If your Design and Web agency operates from multiple locations, can you share the resources, tasks and information in between them? Can you get the finance figures immediately without having to get them from someone else first?
There are many systems out there where it is possible to record your time and there are also systems that make it possible to invoice a client. Many of these systems are, by the way, a lot cheaper than WorkBook. But WorkBook is, on the other hand, one of the very few systems that – based on profound and specific knowledge of relevant business areas – can handle the workflows of Design and Web agencies.